Transform Hospital Safety Through
Team-Based De-Escalation Training
We provide hospital-based de-escalation training that equips multidisciplinary teams to prevent and safely manage behavioral crises. Our program helps reduce staff burnout, patient restraints, and workplace violence by teaching providers, nurses, techs, and security to recognize early signs of agitation and respond with trauma-informed, team-based strategies. Through real hospital scenarios, interactive role-play, and video analysis, your teams build the skills, confidence, and coordination needed to create safer environments for patients and staff alike.
Move Beyond Reactive Responses. Build Proactive Teams.
Is workplace violence fueling burnout and staff turnover in your hospital?
Have restraints become routine for behavioral health patients instead of the rare exception?
Does your team have the skills to spot agitation early—before a crisis unfolds?
For too long, de-escalation training has focused on reacting once a patient is already in crisis. At EmPATH Consulting, we take a different approach—equipping your multidisciplinary teams to recognize and intervene before escalation occurs.
We believe it’s essential that providers, nurses, security officers, and social workers techs train together—so each role knows how to approach these situations in alignment, with confidence, and as a unified team.
Program Goals
Our de-escalation training blends lecture, role-play, and real-world video analysis to give staff practical skills they can use immediately:
Recognize early verbal and non-verbal signs of distress
Intervene with calm, trauma-informed communication strategies
Reduce reliance on restraint and seclusion while maintaining safety
Debrief together after an escalation to strengthen learning and resilience as a team
By focusing on real hospital scenarios, this training builds confidence, promotes teamwork, and creates safer, more therapeutic environments for both patients and the whole care team.
Interested in bringing our de-escalation training to your hospital?
Email us at EmPATH@inflect.health
Ready to Transform Psychiatric Emergency Care?
Contact the EmPATH Consulting Team today to learn how we can help you build a compassionate, efficient psychiatric emergency care unit. Our experts are ready to assist you at every step of the process.
Contact Information:
empath@inflect.health
Accelerating Emergency Room Throughput with Compassionate Psychiatric Care