Empath Units

Transforming Behavioral Health with EmPATH Units

At EmPATH, we are revolutionizing psychiatric emergency care by creating calm, therapeutic spaces that improve patient outcomes and hospital efficiency. Our expert team leads the way in developing EmPATH Units across the globe, having successfully worked on over 60 units in the United States, Canada, Singapore, Australia, Mexico, the United Arab Emirates, and South Africa.

“From day one, the program is set up for us to succeed. The consulting team is ready, willing and responsive when asked for assistance.”​

EmPATH Consulting Client

“I have yet to discover a gap in the services provided.”

EmPATH Consulting Client

“Having their expertise to relay on throughout the permitting/design process has been invaluable.”

EmPATH Consulting Client

Meet the EmPATH Leadership Team

Our team is composed of dedicated experts in psychiatric emergency care, each bringing years of experience to develop and implement EmPATH Units worldwide. Get to know the leaders driving our mission.

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EmPATH Units developed globally.

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Reduction in psychiatric admissions with EmPATH units.​

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Reduction for 30-day ED recidivism rate for psychiatric patients with EmPATH units.​

Why Choose EmPATH Consulting?

We are industry leaders in psychiatric emergency care, offering tailored solutions to help hospitals implement and optimize EmPATH Units. With over 80 EmPATH units established worldwide, our proven track record, expertise, and comprehensive support ensure success at every stage of development.

Unmatched Expertise​

Our team, led by Dr. Scott Zeller, the creator of the EmPATH model, has decades of experience in developing and managing psychiatric care units. We bring a wealth of knowledge to every project, ensuring your success.

Tailored Solutions​

We understand that every healthcare system is unique. Our consulting services are customized to meet your specific needs, providing practical, efficient, and patient-centered solutions that fit your goals.

Proven Success​

Our consulting team has helped 80+ hospitals worldwide create EmPATH Units that deliver measurable improvements in patient care, reduced ER pressure, and overall operational efficiency.

Comprehensive Support

From the initial concept to post-implementation optimization, we’re with you every step of the way, offering on-site consultations, staff training, and continuous guidance to ensure long-term success.

EmPATH units should be considered a National Best Practice, and we will take the EmPATH unit knowledge back as a best practice to Joint Commission Central...

– Joint Commission Surveyor

Insights and Innovations​

Stay informed with the latest research and developments in psychiatric emergency care. Click on the cards below to read more about the impact and success of EmPATH Units in transforming healthcare.

JOURNAL OF EMERGENCY NURSING - ENA

EmPATH Units Provide Mental Health Patients a Soothing, Calming Alternative to the Frenzy of the ED

Laurie Saloman

PSYCHIATRY ADVISOR

EmPATH Units as a Solution for Emergency Department Psychiatric Patient Boarding

Dr. Scott L Zeller

AMERICAN JOURNAL OF EMERGENCY MEDICINE

Emergency psychiatric assessment, treatment, and healing (EmPATH) unit decreases hospital admission for patients presenting with suicidal ideation in rural America.

Allison K Kim, J Priyanka Vakkalanka, 
Paul Van Heukelom, Jodi Tate, Sangil Lee

BLOOMBERG NEWS

Mental Health Crisis Leads Hospitals to Create a New 
Type of ER

Laurie Saloman

THE NEW YORKER

Reinventing the E.R. for America’s Mental-Health Crisis

Dhruv Khullar

STAT

Mental health crisis centers and EmPATH units: offering care that busy ERs can’t

Grace Rubenstein

Powered by Inflect Health

EmPATH Consulting is backed by Inflect Health, a leader in healthcare innovation. Through strategic investments, incubation, and advisory services, Inflect Health accelerates the development of transformative solutions in healthcare. Together, we’re shaping the future of psychiatric emergency care.

Ready to Transform 
Psychiatric Emergency Care?

Contact the EmPATH Consulting Team today to learn how we can help you build a compassionate, efficient psychiatric emergency care unit. Our experts are ready to assist you at every step of the process.

Contact Information:
empath@inflect.health

Accelerating Emergency Room Throughput with Compassionate Psychiatric Care