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Empath Units

EMPATH IN THE NEWS

EmPATH News, Research and Media Coverage

Explore EmPATH news and media coverage examining how Emergency Psychiatric Assessment, Treatment and Healing units are improving behavioral health crisis care, reducing emergency department boarding and creating more therapeutic alternatives for patients.

Featured by leading healthcare and news publications

National healthcare publications and regional news organizations are highlighting the growing role of EmPATH units in emergency psychiatric care.

Why EmPATH is making headlines

EmPATH units are attracting attention because they address some of the most persistent challenges in emergency behavioral health care.

Reducing psychiatric boarding

Patients begin treatment sooner instead of waiting for hours or days in a conventional emergency department.

Improving patient experience

Calmer, trauma-informed environments preserve dignity, support de-escalation and encourage recovery.

Supporting hospital capacity

Fewer unnecessary admissions and shorter stays can improve emergency department flow and inpatient bed availability.

Featured News Articles

  • All

BEHAVIORAL HEALTH CRISIS CARE Behavioral Health Emergency Rooms: How Connecticut Hospitals Are Redesigning Crisis Care Behavioral health emergency rooms are replacing chaotic, high-stimulation settings with calmer spaces designed to stabilize adults, children and adolescents experiencing a mental health crisis. Based on reporting by Katy Golvala for CT Mirror  •  July 28, 2026 What are behavioral health emergency rooms? Behavioral health emergency rooms are specialized hospital spaces created for...

BEHAVIORAL HEALTH CRISIS CARE Mental Health Crisis Centers Offer an Alternative to the ER Mental health crisis centers and EmPATH units are giving patients faster access to psychiatric care in calmer, more therapeutic environments while helping hospitals reduce emergency department boarding. Based on reporting by Grace Rubenstein for STAT  •  April 26, 2024 What are mental health crisis centers? Mental health crisis centers are specialized facilities where people...

EMPATH IMPLEMENTATION CASE STUDY How MUSC Increased EmPATH Unit Utilization From 12% to 40% Medical University of South Carolina leaders improved EmPATH utilization by changing patient-flow defaults, expanding overnight psychiatric coverage, refining admission criteria and building staff confidence in the model. Original reporting by Ella Ruder, Becker’s Behavioral Health  •  July 15, 2026 How did MUSC improve EmPATH utilization? MUSC increased adult EmPATH unit utilization from roughly 12%...

EMERGENCY PSYCHIATRY Psychiatric Boarding in Emergency Departments: A Treatable Crisis A treatment-first approach can reduce prolonged emergency department stays, avoid unnecessary psychiatric admissions, and provide more humane care for people experiencing behavioral health emergencies. By Scott Zeller, MD  •  Published March 1, 2026 Key Takeaways Behavioral health emergencies make up roughly one in eight emergency department visits. Traditional boarding can worsen symptoms, increase agitation, contribute to crowding, and...

Articles About Our Insights and Innovations

Stay informed with the latest research and developments in psychiatric emergency care. Click on the cards below to read more about the impact and success of EmPATH Units in transforming healthcare.

U.S. NEWS & WORLD REPORT

EmPATH Units Redefine Mental Health Care in the ER.

Jun 2026

BLOOMBERG NEWS

Hospitals’ Empath Units Replace the ER for Mental Health Patients.

Sep 2022

STAT NEWS

Mental health crisis centers and EmPATH units: offering care that busy ERs can’t.

Apr 2024

PSYCHOLOGY TODAY

Empath Units: A New Approach to Psychiatric Emergency Care.

Sep 2023

POST BULLETIN

A special kind of ER

2019

BECKER’S BEHAVIORAL HEALTH

How MUSC Boosted EmPATH Utilization from 12% to 40%.

Jul 2026

BECKER’S BEHAVIORAL HEALTH

MUSC Health Chief Sees Promise in EmPATH Model.

Feb 2026

BECKER’S BEHAVIORAL HEALTH

How 3 Hospitals Are Reimagining Behavioral Crisis Care.

Dec 2024

FACILITY GUIDELINES INSTITUTE

E5 — Behavioral Health Crisis Units.

Mar 2024

HEALTH AFFAIRS

While We Wait: What’s Next — The emPATH Way Forward.

Feb 2022

THE CRISIS PODCAST

Empathy Reimagined.

Jan 2025

THE CRISIS PODCAST (APPLE)

Empathy Reimagined with Dr. Scott Zeller — Apple Podcasts

Jan 2025

MINDVINE (ONTARIO SHORES)

MindVine Episode 118: EmPATH and Ontario Shores

May 2023

BWBR LIVE TALK

EmPATH Units: Improving Psychiatric Emergency Care.

2020/2025

PSYCHIATRIC TIMES

Psychiatric Boarding in Emergency Departments: A Treatable Crisis.

Mar 2026

PSYCHIATRIC TIMES

2025 Is a Landmark Year for Emergency Psychiatry.

Apr 2025

PSYCHIATRIC TIMES

Emergency Psychiatry in an Extraordinary Age.

Sep 2023

PSYCHIATRIC TIMES

Hospital-Level Psychiatric Emergency Department Models.

Dec 2019

PSYCHIATRIC TIMES

Hospital-Based Psychiatric Emergency Programs: The Missing Link.

Aug 2019

PSYCHIATRY ADVISOR

emPATH Units as a Solution for ED Psychiatric Patient Boarding.

2024

ACAD EMERGENCY MEDICINE

Economic Evaluation of an EmPATH Unit

2021

ACAD EMERGENCY MEDICINE

EmPATH Decreases Hospital Admission for Patients With Suicidal Ideation

2022

WEST J EMERGENCY MEDICINE

The Alameda Model: Reducing Psychiatric Patient Boarding

2014

EMRA / EM RESIDENT

Unique Psychiatric Care: The Role of EmPATH Units.

Apr 2024

HEALTHCARE DESIGN MAG.

The HCD 10: Scott Zeller, MD, Clinician.

2020

GUNDERSEN HEALTH

Plans Announced for Wisconsin’s First EmPATH Unit

Apr 2025

GUNDERSEN HEALTH

Wisconsin’s First Emergency Mental Health Facility Opens

May 2026

WXOW (ABC)

Emplify Health by Gundersen Unveils New EmPATH Unit

Apr 2026

WEAU (NBC)

New Western Wisconsin EmPATH Unit Opens to Patients

Apr 2026

LA CROSSE TRIBUNE

Gundersen Announces Wisconsin’s First EmPATH Unit

Apr 2025

WIZM RADIO

Emergency Mental Health Facility Opens at Emplify La Crosse

Apr 2026

Learn more about the EmPATH model

Discover how EmPATH units help health systems transform emergency psychiatric care through clinical, operational and design innovation.